At LumiSmile, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you can request an exchange or return within 30 days of receiving it.

How does it work?

1. 
   Notify us of your return or exchange through our contact form.
   
2. 
   We will send you further instructions by email.
   
3. 
   Once we receive and inspect the returned item, we will either issue your refund as soon as possible or ship the replacement item.
   

Conditions

• 
  Items must be unused and in their original condition.
  
• 
  Return shipping costs are the customer’s responsibility, unless the product is defective or we made an error.
  

Questions?

Feel free to contact us — we’re happy to help!